Cover∙More Travel Insurance Refund

Posted on 22 July 2020
Cover∙More Travel Insurance Refund

 

If you have purchased the Cover-More Travel Insurance and your issued policy is affected due to the COVID-19 and/or Travel Bans, please contact the Cover More team directly for the available option(s) and assistance.

For their contact details, please find here.

Posted in: Expedition Exclusive COVID-19  

Love is still there, we just need more time

Posted on 15 July 2020
Love is still there, we just need more time

 

During this difficult time, our passion for travelling is still there. We just need to be more patient. It will come back eventually. Love is still there.


We are always here and waiting for you!

 

 

 


Photo by Kaboompics .com

Posted in: Expedition Exclusive COVID-19  

Updated restrictions that apply across Victoria

Posted on 8 July 2020
Updated restrictions that apply across Victoria

 

The Victorian border with New South Wales will be closed from 11:59pm on 07 July 2020. Online permits to cross will be available through Service NSW here 

If you are planning travel to South Australia, aim to complete the Cross Border Travel Registration at least three days before you leave, regardless of where your travel begins. For more information, please click here

From 11:59pm on Wednesday 08 July 2020, there will be changes in restrictions to respond to the increase in case numbers and to help reduce the risk of further transmission. If you live in the Melbourne metropolitan area and the Shire of Mitchell then Stay at Home restrictions will apply. There are four reasons that you can leave home:


1. Shopping for food or other essential items;
2. To provide care giving, for compassionate reasons or to seek medical treatment;
3. For exercise;
4. Work or study, it you cannot do so at home.

For more details, please click here

 

 


Photo by Free-Photos--242387

Posted in: Expedition Exclusive COVID-19  

Australia - State Border Restrictions Update

Posted on 29 June 2020
Australia - State Border Restrictions Update

Some states and territories have border closures, allowing exceptions only for emergency services, freight delivery, medical appointments, employment and for compassionate reasons. Some do not have border closures while others have plans to lift them.

You can find out more about which states and territories have closed their borders here

Some types of gatherings, activities and businesses have been restricted in Australia to help stop the spread of COVID-19. Find out what you can and can't do in your state or territory here

 


Photo By Catarina Sousa

Posted in: Expedition Exclusive COVID-19  

Expedition Exclusive - Irrecoverable Cost FAQs

Posted on 9 June 2020
Expedition Exclusive - Irrecoverable Cost FAQs

 

 

1. WHY WAS I CHARGED AN IRRECOVERABLE COST?

When a booking is cancelled or suspended due to the unforeseeable circumstances, according to your booking terms and conditions (clause 14), the fees imposed by third-party suppliers will apply. These fees include but not limited to the non-refundable payment we have submitted to the airlines, hotels, local land operator and etc. The amount of irrecoverable cost varies per booking.


2. CAN EXPEDITION EXCLUSIVE WAIVE THE IRRECOVERABLE COST?

The irrecoverable cost is not a fee charged by Expedition Exclusive, therefore we are unable to waive such cost. However, the irrecoverable cost only applies when the booking is cancelled due to the unforeseeable circumstances and it will not apply to a postponed booking. If you are willing to change your booking to an alternative product or travel date, please do not hesitate to contact us and find out the available options.


3. CAN I HAVE THE BREAKDOWN OF THE IRRECOVERABLE COST APPLIED TO MY BOOKING?

The amount of irrecoverable cost varies per booking. Please email us on info@expeditionexclusive.com.au to request the breakdown of the irrecoverable cost applied to your booking.


Photo by Kwasi Kyei

Posted in: Expedition Exclusive COVID-19