Expedition Exclusive

8D Escapes: Magenta-A Moment of Freedom

Tue, 08 Dec 2020 22:00:00 +0000

At certain times of the day, Australia's natural spaces and places are bathed in a magical magenta light. From rippling pink lakes to towering rock formations painted in dreamy pastel hues, this is one colour to experience with someone special. Fall head over heels with the mystery and romance of an Australian escape through our video series, heightened by the rich immersive sounds of 8D audio.

Photo by Mohan Nannapaneni from Pexels

8D Escapes: Blue-A Moment of Joy

Tue, 24 Nov 2020 22:00:00 +0000

More than just a colour, blue inspires a feeling; a freeing and joyful sensation shared by soaring seabirds, breaching whales and surfing dolphins. There are little wonder people are deeply drawn to it. Let us immerse you in blissful blue through our 8D video series.

Photo by Public Domain Pictures from Pexels

8D Escapes: Green-A Moment of Relaxation

Tue, 10 Nov 2020 22:00:00 +0000

Australia's refreshing green landscapes can recharge and refocus even the busiest of minds. From ancient rainforests to beautiful bushland, discover the powerful influence of immersing yourself in some of Australia's most captivating green-hued scenes. Expect feelings of revitalisation, relaxation and a restored sense of balance as you experience Australia in brilliant 8D sound in our video series. Photo by Kelly Lacy from Pexels ...

8D Escapes: White-A Moment of Peace

Tue, 27 Oct 2020 22:00:00 +0000

In Australia, peaceful white-hued experiences can be discovered in every corner of the land; some more surprising than others. From curved white beaches to powdery alpine peaks, Australia's white landscapes provide a minimalist backdrop for purists looking to create their own path. Be immersed in the tranquillity of Australia in our 8D video series.

Photo by Peter Fazekas from Pexels

8D Escapes: Black-A Moment of Inspiration

Tue, 13 Oct 2020 22:00:00 +0000

Black is understandably prized by artists; it is a colour that hints at limitless possibilities. Journey to the south of Australia and gaze up at a dark night sky illuminated with beams of colourful light to see why. It is a sight that reminds us of the vast, limitless universe beyond where we stand. From witnessing nature's mysterious light show to submerging yourself in a subversive urban artwork, which of the following activities will you lose yourself in to find your mome...

Experience Australia Through 8D Audio

Tue, 06 Oct 2020 22:00:00 +0000

Australia is a country painted with a vivid rainbow of colours and enriched with unique and exotic sounds; it is a place that dazzles your every sense.

Experience it for yourself through the new series of videos that take you on an immersive journey of Australia through 8D audio.

Sit back, click play, and prepare to be immersed in a journey around Australia.

Photo by Dzenina Lukac

We Love Travel and There's Nothing Like Australia

Tue, 29 Sep 2020 23:00:00 +0000

There is nothing like Australia. In every part of our vast continent you will find a wide range of unique experiences and attractions that are sure to deliver the most original and memorable holiday you have ever had. Explore 14 feature destinations to inspire your Australian Holiday.

Photo by Melanie Shires

Singapore Airlines : Our Promise of Care

Tue, 22 Sep 2020 23:00:00 +0000

Learn more about the adjustments Singapore Airlines have made to your travel journey from check-in to boarding, while continuing to provide you with the same exceptional standards of care: https://www.singaporeair.com/en_UK/us/travel-info/covid19-measures/ From complimentary care kits to using technology to facilitate your travel, watch to learn what Singapore Airlines are doing to ensure you travel safely at every step of your journey. Photo by desingerpoint ...

Yoga Under the Sea at Sea Life Sunshine Coast

Tue, 15 Sep 2020 23:00:00 +0000

Join Chloe - yoga teacher from Yoga for the Ocean and an Aquarist at SEA LIFE Sunshine Coast - for relaxing yoga sessions in their beautiful Ocean Tunnel. These sessions are also suitable for children!

For more information please visit SeaLife.

Picture: photo by Karolina Grabowska

Watch Penguin Parade Live from Phillip Island at Home for Free

Tue, 08 Sep 2020 23:00:00 +0000

Due to current Victoria's stage 4 restrictions, the world's first livestream of a natural wildlife event will be available for people interstate and overseas to watch without needing to visit. This live streaming will delight those who have never seen these little penguins in action and encourage even more people to visit Australia's most popular wildlife attraction when it is safe to do so. For more information please visit: Facebook: https://www.facebook.com/PhillipIslandNa...

Look After your Mental Health during COVID-19 Restrictions

Tue, 01 Sep 2020 23:00:00 +0000

The impacts of the coronavirus (COVID-19) outbreak, physical distancing and isolation can make us feel anxious, stressed and worried. Read about what you can do to look after your mental wellbeing and look out for those around you as we tackle these challenges together.
Here are some ways to stay mentally healthy: 1. Maintain a healthy lifestyle
2. Stay informed
3. Stay positive
4. Access support Click on COVID-19 Support for more details. Photo by Polina Zimmerman ...

Now You Can Buy Qantas Inflight PJs Online

Tue, 25 Aug 2020 23:00:00 +0000

With most of Qantas flights currently suspended due to ongoing border restrictions, the airline has an oversupply of items, which includes Business Class pyjamas, amenity kits, as well as Tim Tams and snacks. So now you can spend $25 or 4350 Qantas points to have a scaled back 'Business Class' experience from your lounge room. Click on Qantas Website to find more details. Picture: Photo by Andrea Piacquadio ...

Let's Enjoy a Mate Song from Kylie Minogue

Tue, 18 Aug 2020 23:00:00 +0000

We know it's hard for everybody in lockdown in Melbourne. Our hearts go out to everyone and our thoughts are with you. We are doing all that we can behind the scenes. We share a mate song from Kylie with you and we thank for every customer's generous support and we will refocus our efforts on the long road of recovery. Enjoy it! Photo by Kristina Paukshtite ...

Let's Take Virtual Tours to Explore Australia

Tue, 11 Aug 2020 23:00:00 +0000

During this lockdown difficult period, we might change the way for how we explore Australia. Yes, there is an answer for it. Let's take the advantage of new technology and find Australia from your own home---Join the virtual tours! Take a virtual tour through below, so you can explore Zoo, Museums & Trips in Australia. We hope you can enjoy it! Newy with Kids
Australia.com Photo by ThisIsEngineering ...

Where for Holiday This Year? Here in Australia

Tue, 04 Aug 2020 23:00:00 +0000

This year more than ever all the staffs working in the Tourism Industry strive to hold together. Challenge is still not over.

So we ask everyone to pack your bag and get out to see our beautiful country.

Australia needs you---Holiday Here this year!

Photo by Marley Clovelly

Let's keep our physical and mental health a priority

Tue, 28 Jul 2020 23:00:00 +0000

Your health must be your priority.

Please watch the video below for some great suggestions from the Australian Government Department of Health such as:

Keep exercising as much as you can.
Cook healthy meals.
Have a good sleep.

Photo by Tijana Tix

Cover∙More Travel Insurance Refund

Tue, 21 Jul 2020 23:00:00 +0000

If you have purchased the Cover-More Travel Insurance and your issued policy is affected due to the COVID-19 and/or Travel Bans, please contact the Cover More team directly for the available option(s) and assistance.

For their contact details, please find here.

Love is still there, we just need more time

Tue, 14 Jul 2020 23:00:00 +0000

During this difficult time, our passion for travelling is still there. We just need to be more patient. It will come back eventually. Love is still there.

We are always here and waiting for you!

Photo by Kaboompics .com

Updated restrictions that apply across Victoria

Wed, 08 Jul 2020 02:00:00 +0000

The Victorian border with New South Wales will be closed from 11:59pm on 07 July 2020. Online permits to cross will be available through Service NSW here If you are planning travel to South Australia, aim to complete the Cross Border Travel Registration at least three days before you leave, regardless of where your travel begins. For more information, please click here From 11:59pm on Wednesday 08 July 2020, there will be changes in restrictions to respond to th...

Australia - State Border Restrictions Update

Mon, 29 Jun 2020 06:00:00 +0000

Some states and territories have border closures, allowing exceptions only for emergency services, freight delivery, medical appointments, employment and for compassionate reasons. Some do not have border closures while others have plans to lift them. You can find out more about which states and territories have closed their borders here Some types of gatherings, activities and businesses have been restricted in Australia to help stop the spread of COVID-19. Find out what you can and ca...

Expedition Exclusive - Irrecoverable Cost FAQs

Tue, 09 Jun 2020 04:00:00 +0000

1. WHY WAS I CHARGED AN IRRECOVERABLE COST? When a booking is cancelled or suspended due to the unforeseeable circumstances, according to your booking terms and conditions (clause 14), the fees imposed by third-party suppliers will apply. These fees include but not limited to the non-refundable payment we have submitted to the airlines, hotels, local land operator and etc. The amount of irrecoverable cost varies per booking.
2. CAN EXPEDITION EXCLUSIVE WAIVE THE IRRE...

Queen's birthday - Public Holiday on 08 June 2020

Thu, 04 Jun 2020 23:00:00 +0000

Dear valued customers,

We wish to advise that our office will be closed on Monday, 8th June 2020 thanks to the Queen's Birthday long weekend.

Our office will re-open at 9am (AEST) on Tuesday, 9th June 2020.

We hope you have a wonderful weekend!

Photo by Sharon McCutcheon

COVID-19 The Answers on Travel Credits & Refunds

Thu, 28 May 2020 00:00:00 +0000

There has been a lot of debate recently on why travel credits are being issued rather than refunds and when refunds are being issued why they are taking so long to be processed. In this video, the the Council of Australian Tour Operators' Chair, Dennis Bunnik tackles those questions to provide some insight and answers around: The size and complexities of the travel and tourism 'ecosystem'. Why travel credits rather than refunds are so imp...

A message from Expedition Exclusive Australia

Thu, 21 May 2020 23:00:00 +0000

A Message From Expedition Exclusive Australia Dear our valued customers, The COVID-19 situation, of governments implemented statewide lockdown, compulsory quarantine and social distancing restrictions and enforced immediate border closures is like no other situation we have, nor any business in Australia has experienced before. We are doing our utmost to protect the interests and safety of our customers and team members. To that end, our head office in Melbourne has been closed...

Expedition Exclusive - COVID-19 Customers FAQs

Fri, 15 May 2020 04:00:00 +0000

1. WHY HAVE YOU SUSPENDED ALL TOURS UNTIL THE END OF NOVEMBER? Due to the ongoing global impact of coronavirus (COVID-19) and the likelihood of international borders remaining closed for an extended period of time we have had no choice but extend our suspension of tours until at least 30 November 2020. We are monitoring the situation very closely and will continue to provide updates on our website if the suspension periodis to be extended further.
2. MY TOUR HAS...

Expedition Exclusive - Credit Vouchers FAQs

Thu, 14 May 2020 07:00:00 +0000

1. WHAT DOES A CREDIT VOUCHER COVER? The credit voucher includes your Expedition Exclusive tour, optional extras and any pre and post-tour accommodation or airport transfers you booked directly through us. It does not include any flights or insurance we have booked for you, as they will each have their own individual booking conditions associated with the provider.
2. WHY IS EXPEDITION EXCLUSIVE ASKING ME TO TAKE CREDIT VOUCHER FOR MY BOOKING? People lo...

Important COVID-19 Update - Effective 13 May 2020

Wed, 13 May 2020 00:00:00 +0000

Special terms and conditions for Expedition Exclusive's operated tour packages, effective 13 May 2020*
*This updated policy supersedes any specific waiver policies that we have issued prior to this update. In the midst of uncertainty that many are feeling regarding the coronavirus, we would like to express our appreciation to all our customers for your continuous support and patience. While our country and many parts of the world are still struggling with the Coronavirus,...

ANZAC Day - Closure notice - 27 April 2020

Fri, 24 Apr 2020 03:00:00 +0000

ANZAC Day Closure notice We wish to advise that our office will be closed on Monday, 27 April 2020 for the ANZAC Day. Our office will resume on Tuesday, 28 April 2020 from 09:00 AM (Melbourne time). We would like to take this opportunity to put aside our busy and restricted lives in order to remember and honour our servicemen and women who offered up their lives in the defence of our nation and community. We draw inspiration from the brave heroes we commemorate on this day. Each and...

Important COVID-19 Update - effective 17 April 2020

Fri, 17 Apr 2020 01:00:00 +0000

Special terms and conditions for Expedition Exclusive's operated tour packages, effective 17 April 2020* *This updated policy supersedes any specific waiver policies that we have issued prior to this update. We are closely monitoring the coronavirus (COVID-19) developments, taking all necessary precautionary measures to prioritize the safety of our customers and the ground team, and implementing a few important policy updates to help relieve our clients...

Important COVID-19 Waiver Policy Update - effective 08 April 2020

Tue, 07 Apr 2020 18:00:00 +0000

Special terms and conditions on the waiver policy for any payment made to Expedition Exclusive Australia, effective 08 April 2020* *This updated policy supersedes any specific waiver policies that we have issued prior to this update.

We appreciate your understanding and patience as we respond to your many questions and requests for changes to itineraries, cancellations and new bookings. Like you and most of the world, the team here at Expedition Exclusive Australia (EE) is making ...

Important COVID-19 Update - effective 27 March 2020

Fri, 27 Mar 2020 05:00:00 +0000

Special terms and conditions for Expedition Exclusive's operated tour packages, effective 27 March 2020* *This updated policy supersedes any specific waiver policies that we have issued prior to this update. The first few months of 2020 have already proven to be one of the most challenging periods in modern history. We are seeing large-scale disruption of sectors and communities across the world. Like you and most of the world, the team here at Expedition Exclusive Austra...

Message from Expedition Exclusive - 25th March 2020

Wed, 25 Mar 2020 02:00:00 +0000

Dear valued customers, We are so grateful that most of our amazing guests trust us enough to postpone their tour with us, rather than cancel it. It gives us the warm fuzzy feeling that we are all in this together. To go some way in repaying that trust, our Expedition Exclusive team will be answering guests' questions everyday via the live chat service. We want to reassure everyone that we are here and we are not going anywhere. Warm regards, Expedition Exclusive Austral...

Coronavirus Update - 18th March 2020

Wed, 18 Mar 2020 05:00:00 +0000

Dear valued customers, At the time of writing, the impacts of the Coronavirus are escalating, and the situation is rapidly changing. Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus. We understand that people want to alter their plans in light of the current uncertainty, and we are ...

Coronavirus in China - 12th February 2020

Tue, 11 Feb 2020 22:00:00 +0000

Dear valued customer,

The Australian Department of Foreign Affairs and Trade has now changed their advice for China overall to 'Do Not Travel'. As a result, our tours in China departing up to and including 31 March 2020 have been postponed.
Our team is currently contacting those due to travel up to the 31st March 2020 to make alternative arrangements.
For the customers who will be travelling in April 2020 and onwards, our team will contact you 21 days prior to your ...

Coronavirus in China - 29th January 2020

Wed, 29 Jan 2020 07:00:00 +0000

Dear Customers, We would like to keep you informed on the following update. As you might be aware, there is an outbreak of novel coronavirus in Hubei province, China. Since your safety and enjoyment are our priority, we have been closely monitoring the situation as well as working with all airlines and service partners to ensure that appropriate actions and procedures are in place. In the event that situations have has not been improved by 12th February 2020, alternate options ...

Coronavirus in China

Mon, 20 Jan 2020 23:00:00 +0000

Dear customers,
As you might be aware, there is an ongoing health concerns in China.
According to the latest update from the Australian Department of Foreign Affairs and Trade (Smartraveller.gov.au) on 21 January 2020, travelers are advised to exercise a high degree of caution in Wuhan city due to an outbreak of a new type of coronavirus. Other cities in China remains safe to be traveled to, as China is still rated at 'exercise normal safety precautions'.
In China, tempe...

Holiday Closure Notice

Sat, 30 Nov 2019 22:00:00 +0000

Happy holidays! Please be advised that Expedition Exclusive Australia will be closed from 20th December 2019 to 05th January 2020 for Christmas and New Year celebrations. We will re-open on 06th January 2020. Our company would like to take this opportunity to wish you all a very Merry Christmas and a Happy New Year and to thank you all for your support throughout the year. Should you require an urgent assistance, please contact us via email at info@expeditionexclusive.com.au with th...

Qantas Passengers Affected By Qantas Withdrawal of Sydney-Beijing (QF107/108) services in March 2020

Thu, 14 Nov 2019 22:00:00 +0000

Qantas will cease operating services to and from Beijing (QF107 and QF108) for travel commencing in March 2020 due to stiff competition from Chinese airlines and weak business class demand. It will maintain daily flights from Sydney to Shanghai, where it partners with hub carrier China Eastern Airlines. Expedition Exclusive will contact our affected passengers and assist them with an alternative option. Source: https://www.news.com.au/travel/travel-advice/flights/qantas-dumps-flights-from-syd...

Need a passport in a hurry?

Thu, 07 Nov 2019 04:00:00 +0000

If you are travelling to China or Mongolia, your passport must be valid at least 6 months after your trip ends.

To apply for a new Australian passport, it will generally take about 3 weeks. In case of emergency, urgent application can be processed quicker at an extra fee.

For full details of passport application, please visit the Department if Foreign Affairs and Tarde 's website here- https://www.passports.gov.au/urgent-applications

Golden Week in China

Sat, 14 Sep 2019 02:00:00 +0000

Golden Week is coming up soon. It is a 2 weeks long holiday in China that happens around 1st of October, the National Day where factories, warehouses and offices give annual leaves to their staff member. Since most employers give the leaves around that the same time, China becomes crowded with people on the street trying to get back home to see their family. The transportation and accommodation prices go up drastically during Golden Week. Nevertheless, if you would like to experience the ...

Protests in Hong Kong

Fri, 23 Aug 2019 01:00:00 +0000

Protests in Hong Kong continue and are less predictable. Violent confrontations have taken place between police and protesters across Hong Kong, including at the Mass Transit Rail (MTR) stations and International Airport. Temporary enhanced airport access controls continue to be enforced. Further disruption to airport and other transport links is possible. Allow more time to check-in. There are media reports of enhanced screening procedures by mainland border authorities of travellers ...

Travelling with children

Tue, 23 Jul 2019 01:00:00 +0000

Travelling with young children is not an easy thing, especially your destination is far away from home. Below are some important notes you should be aware of: 1. Travel insurance Accidents and unexpected incidents can happen to anyone and the additional expenses could be very high. The Australian government will not pay your medical bills for you. It's very essential that you should take out travel insurance for yourself and your family before heading overseas....

New office location

Wed, 02 Jan 2019 22:00:00 +0000

It's so exciting to inform you that our head office has moved to a more spacious and convenient office location. Our new address is level 2, 818 Whitehorse Road, Box Hill, Victoria 3128, Australia (entrance via Prospect St). The primary phone number (1300 738 196) and email address (info@expeditionexclusive.com.au) remain unchanged. This new office location is close to the Box Hill train station and it is also easily accessible by car and tram. Parking spots are available o...

Travelzoo's Top 20 Deals

Fri, 12 Oct 2018 05:00:00 +0000

Once again, one of our best selling China tours is featured on Travelzoo's Top 20 Deals of the week (10 October 2018). You can experience the Great Wall of China, Shanghai's famed shopping streets, the labyrinth of canals in Suzhou and the mirror-like waters of West Lake from only $899 per person, including return flights from Australia - a saving of up to 67% off the cost of packaging this holiday yourself. At this low price for a very good tour, there are no excuses not t...

My Travel Group Market Place

Tue, 11 Sep 2018 02:00:00 +0000

Expedition Exclusive is proudly to be featured on My Travel Group's Market Place. This opportunity offers Expedition Exclusive a great chance to provide retail booking and advisory services as well as to supply wholesale travel and travel related products to My Travel Group' s affiliate members. To visit My Travel Group' s Market Place, click here ...

Travelzoo' s member won our 13-Night Best of China Tour for two, including flights from Australia.

Fri, 07 Sep 2018 03:00:00 +0000

Congratutions Glenda from Tasmania on winning a 13-Night Best of China Tour for two, including flights from Australia. This competition was commenced at 9:00am Australian Eastern Standard Time (AEST) on August 19, 2018 and concluded at 5:00pm (AEST) on August 31, 2018. The whole process was promoted and monitored by the Travelzoo team. There were some awesome entries, over 1400 in total The prize includes: Return international flights from Sydney or M...

Expedition Exclusive is featured on the Travel Daily's news

Thu, 23 Aug 2018 03:00:00 +0000

The cooperation between the Shandong tourism and Expedition Exclusive was highlighted on the Travel Daily's news issued on 23rd August 2018.

You can read the full content here

The Travel Industry Exhibition 21-22 August 2018

Thu, 23 Aug 2018 01:00:00 +0000

Expedition Exclusive was proudly represented and promoted the Shangdong Tourism at the Travel Industry Exhibition in Sydney on 21-22 August 2018. More than 1,000 attendees came to the exhibition and it was a great opportunity to spend time with peers and industry leaders from around the globe. The beauty and uniqueness of Shandong province were also highlighted during the Experience Hub which we received a huge support and interest from the attendees. Ms. Julie R. from JR Trave...

China's Best Kept Travel Secret & Why You Need to Visit Now

Thu, 16 Aug 2018 03:00:00 +0000

Shandong's uniqueness and beauty were featured on Travelzoo's travel story, published on 16 August 2018.

To read the full story, click here

China Shandong Tourism Promotion Center

Mon, 30 Jul 2018 03:00:00 +0000

While China is a great country offering a variety of tourist destinations and attractions, most tour packages offer the similar destinations to the foreign tourists such as Beijing, Wuxi, Shanghai, Suzhou, Xian, Guangzhou, & etc.
Understanding the current market's need, Expedition Exclusive has cooperated with the Shandong tourism to introduce and promote new destinations in Shandong (i.e. Qingdao, Jingan, etc.) into the Australian tourists' map. Those new starting points wil...

The Travel Industry Exhibition

Mon, 30 Jul 2018 02:55:00 +0000

The Travel Industry Exhibition is Australia's leading travel trade event dedicated to the Mobile, MICE and Luxury sectors. Held on the 21-22nd August 2018, relocated to the heart of Sydney, Dockside, Darling Harbour. This innovative exhibition provides key buyers from across the trade with the suppliers, knowledge and connections to help develop successful travel programmes. This year exhibition will be an event full of inspiring destinations, senior level networking and state...

Melbourne Exhibition Was a Great Success!

Thu, 27 Jul 2017 01:00:00 +0000

Melbourne exhibition was a great success! We are glad to meet so many news friends from different countries. Mongolia, China, Tibet, destinations we focus on. We travel to find love, passion and hope; We travel to support the local communities and people in need; we travel to inspire ourselves and others.

2017 Customer Story - The Experience as a Panda Carer

Tue, 25 Jul 2017 09:00:00 +0000

The Panda reserve opened its gates and finally let us in. We went to the office and were each presented with a t-shirt to wear and an official volunteers pass to wear around our necks. Lockers were also provided. Off we 3 went with Sherry in tow. Our first call was to Bo Bo's enclosure. Our charge was to collect all the bamboo (pandas will only eat fresh bamboo and 30 kilos a day!), sweep the stone areas clean and collect all the poo which, for all the world,...

Travel Industry Exhibition & Conference Here We Come

Fri, 23 Jun 2017 00:00:00 +0000

We call ourselves travel designers, we use our creativity and passion to bring out best of each destination. We are focused to deliver tours and other travel products in China, Tibet and Mongolia, both FIT and small group tours; either in Luxurious manner or adventurous way; be it golf travel or educational escape.
We pay full attention to every detail begins before departure, from the time a customer inquires about a trip and we prepare an estimate to the time travel documents are handed ov...