CREDIT VOUCHER TERMS & CONDITIONS

By using the Credit Voucher(s) issued by JLB Group Pty. Ltd. ("JLB") ABN 90 609 800 133 trading as Expedition Exclusive Australia ("EE"), IATA/TIDS License No. 96 806 113, you ("You") acknowledge that you have read and understood, and agree to be bound by these terms. You must be at least eighteen (18) years of age to make a booking. You agree to provide full, complete, and accurate information to EE.

1. REDEMPTION

1.1 Upon redeeming your EE credit voucher, if the cost payable for the purchased services exceeds the credit voucher value, you will need to pay the difference before the new purchase or redemption can be confirmed.

1.2 All redemption is subject to availability at the time of booking


2. VALIDITY

2.1 It is the receiver's responsibility to redeem and confirm all services prior to the expiry of their credit note. The travelling period can be up to 06 months after the expiry date of their credit note.

2.2 EE credit voucher(s) will be valid until at least 30 June 2023. We will continue to review this date as we evaluate the continuing impact of travel restrictions.

2.3 Expired EE credit voucher(s) cannot be used for purchases or otherwise redeemed.

2.4 Except where prohibited by law, EE reserves the right to refuse, void, cancel, reject or hold for review any credit vouchers mistakenly applied in an incorrect denomination or applied or procured, directly or indirectly, in connection with fraudulent actions, fraudulent claims, compensation abuse or in connection with any violation of these credit voucher terms or EE booking terms and conditions. EE also reserves the right to any remedy, including disqualifying you from participation in the booking, if it suspects or determines that you have committed fraud or otherwise violated the credit voucher or EE booking terms and conditions.

 

3. VALUE

3.1 Amount(s) shown on EE credit voucher are in Australian dollars (AUD) and can be redeemed through the purchase of tour package(s) and/or service product(s) operated by EE.

3.2 EE credit voucher has no cash value and no refunds will be issued for any unused amounts after redemption.

The contents on this page form part of and should be read in conjunction with our booking terms and conditions here.

 


For the Credit Voucher FAQs, please click here