COVID-19 The Answers on Travel Credits & Refunds

There has been a lot of debate recently on why travel credits are being issued rather than refunds and when refunds are being issued why they are taking so long to be processed.

In this video, the the Council of Australian Tour Operators' Chair, Dennis Bunnik tackles those questions to provide some insight and answers around:

• The size and complexities of the travel and tourism 'ecosystem'.
• Why travel credits rather than refunds are so important.
• Why credits and refunds are taking so long to be processed.

 

 

 

 

 

 

 

                                             

 

 

Source: https://cato.travel/news/8992807 

Cover Photo by geralt--9301