Refund Request

:: Due to the current situation relating to COVID-19 we are experiencing severe delays in processing times. We thank you for your understanding.
Booking & Contact Details:
Booking Reference:: Reference found in your booking confirmation email and itinerary e.g. RSR32NC
Contact Name:: Names of the booking contact person
First Name:
Last Name:
Contact Phone:: The contact number for us to contact you
Contact Email:: The email address for us to contact you
Refund Details:
:: If the original payment was made via debit/credit card, please fill "credit card" to bank name and "000000" to all BSB and Account Number answer boxes. We will process the refund by reversing the transaction to original paid card, so you do not need to provide the card details again on this form.
Account Name:
Bank Name:
BSB Number:
Account Number:
SWIFT Code (if applicable):
:: Submission Checlist
1:: I read and understand the terms and conditions for my booking as advised at the time of purchase.
2:: I understand that by requesting a refund the entire booking of all parties booked under the same booking will be cancelled.
3:: I understand that charges in accordance with the relevant booking terms and conditions will be deducted from my refund before it is paid.
4:: I understand that I will not be able to reverse the process once I have submitted this request.
5:: I understand if the original payment was made via debit/credit card, the refund can ONLY be processed back to the paid card.
6:: I declare that the submitted information is true & correct and is my responsibility to provide all required documentation to support this request
7:: I understand that Expedition Exclusive does not bear any responsibility for any fees imposed by the banking/credit card institutions.
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